What to Expect

Our Vision

You’ve come to an important decision on your life – to reconnect with the world around you. As such, we want our personalized approach to reflect that. We set the standard of excellence for “The Patient Journey” in hearing healthcare by being with you every step of the way. Your needs are at the forefront of our thoughts because it is our commitment to meet and exceed them.

The Process

  • Complete visual and diagnostic Expert Hearing Consultation
  • Complete Lifestyle Assessment to understand the daily hearing environment
  • Personalized demonstrations of all hearing aid fittings to ensure best hearing correction possible
  • Comprehensive counseling and aural rehabilitation program to maximize the benefit of the hearing aid

We care about After-Care

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guarenteed trade-in value of your hearing aids.